All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Through Shopify Payments gateway, we accept payments from major credit card companies such as Visa, Mastercard and American Express. PayPal is also available.

Domestic shipping can take up to 5 business days.

International shipping can be worked out on case by case basis.

We offer a $10 flat rate for shipping domestically. International shipping rates vary depending on location please contact us for specific pricing.

Yes, free shipping is offered on our Watcheez Combo deal.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates vary depending on your region.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects on the movement of the watch for 1 year.

It does not cover accidental damage, improper use, or other issues that are not attributable to manufacturer defects.

Caution is advised when handling watches. Applying excessive force such as through rough play or catching of the watch may lead to unintended detachment of the watch band from the buckle or case connection pin. It's recommended to use under supervision to ensure the watch's integrity and longevity. We can offer discounted replacement bands if required due to one of these unfortunate incidences (conditions apply).

We do offer refunds on items that are defective, damaged or if you have received the wrong item.

Check out our refund policy for more information.

All return shipping costs are handled by the customer, with the exception of warrantied, defective or incorrectly sent items.